terms & conditions

a) All sales are final and are not exchangeable/refundable, with exception on quality issue as stated in point ‘b'

b) Return policy: The Company accepts to refund/replace corked and/or spoiled wine received, provided the consumption of such bottle does not exceed approx. 10% of the content. 

c) The Company reserves the right to refuse supply of wines to individuals under the legal age as stipulated by law. In placing the order, you warrant to The Wine Merchant Thailand that you are over the age of 18 yers and will produce evidence of age when requested at the time of delivery.

d) In the unlikely event you have received the delivery in error or damaged, we will be pleased to send you the replacement and pick up the erroneous bottle(s) at our costs. Please feel free to contact our Customer Service department at +6621507148